Dear users, it has come to our attention that new users to the app might face some lags on older devices, but other new users have no issues at the moment. If you have any friends who might need the app or if you know anyone who has uninstalled the app and wish to reinstall, they are encouraged to download the app as soon as possible to avoid any unintended issues from arising in this coming period. Users who have our apps installed in their devices are currently free from all problems and are encouraged to keep them installed. Report any issues to us via email, and check the blog for updates. Thank you and stay safe!
Dear users, we would like to inform you that the app seems to be working okay as of this moment, except for a few minor issues that we have experienced on our end. However, we are still observing further developments and we advise you to keep our app installed on your device. This is because we are as yet unsure if any problems will arise while using the app if you attempt to reinstall the app after uninstalling it. Please report any issues to us by dropping us an email. Thank you again and we will keep you informed. Stay safe everyone!
Dear users, first of all, we'd like to thank you for staying with us all these years. Covid-19 has changed the world, and it is with great sadness that we're now facing our biggest challenge yet: Seattle Cloud, the server we've been running our apps on. has decided to discontinue operations, effective 28/02/2021. You can read more about that here. Their first painful announcement came in Christmas Eve last year, and since then we have been trying to find a way to save our apps. Long story short: if we can't find another home for our apps before 28/02, all our apps will cease to work.
We come from semi-rural Malaysia, and we know from experience how hard it is for students to study here. Covid-19 has made things worse. Study materials are expensive, and internet access is an even bigger problem. The latter is exemplified in this viral incident which happened just last year. Ever since our inception in 2017, we have arduously striven to provide free education materials to as many people as possible through our apps, so long as they can access the internet for just a little while. All they need to do is to download our apps once, and they will have access to years of research and carefully curated content. We do not ask users to pay for our apps and rely only on revenue from ads to pay for the various costs we incur. Most members of our team have left, not because they did not believe in our mission, but because they had mouths to feed and bills to pay.
We're currently spending a considerable amount of money and time to find a new home in the hopes that our apps will still work after that. We hope you'll bear with us if things don't go according to plan, but rest assured we're working hard and doing our best to make sure our apps will not be too heavily impacted.
In our 4 years of app development, all we've asked for is that users appreciate the hard work we put in our apps and leave encouraging reviews to continue spurring us on. We have never asked for funds or donations, and have tried to make do with what we get from the ads. As of right now however, we are financially very strained, and a small donation would go a long way for us right now. If all our users can donate just 1USD to us, our burdens would be lessened tremendously. Those who can afford to donate more than that are of course more than welcome to do so.
We really hope that you are able to consider donating to us. If our app has served you well; if you feel like you would like to show your gratitude to us; if you feel that you want to help us in this time of need just as we have helped you in previous years, please consider donating. We're currently only able to accept donations through PayPal, so email us at email@example.com for more details. We are in the process of finding a suitable platform to raise some funds, but until then, we hope you guys will come forward and email us to make your donation.
Looking forward to serving you again soon. Fingers crossed we will be able to serve you well once again.
The SS Team